How do I place an order?
When you Sign Up you will create a client account in our website. You will set a password with which you can exclusively access your accounts. You can then upload and monitor the progress of your work as our writers work on it. Below is a step-by-step process of placing an order with us.
- Sign Up/ Login at Premiumqualityessay.com
- Examine the list of services that we are offering
- Place your order by clicking ORDER NOW button
- Fill out the order form with your instructions
- Submit the instruction and wait for feedback
- Our customer service team will get back to you with further instruction and clarification if any.
How do I pay for the order?
At PQE we have expanded methods of payment that clients can use to pay for their orders. Our payment methods include PayPal, Credit Card, MasterCard, Visa Card, Wire transfer
Is it safe?
All the payment methods provided are 100% secure. Your payment information will not be stored on our systems. We have also ensured that all the payment platforms are user-friendly. Your payment will be processed in the shortest time possible and we will generate a receipt.
Can I track the progress of my order?
Of course! You can track the progress of your paper from beginning to the end. Writer will have access to all your comments at any time. You can also provide writers with clarifications that they may have concerning the paper that we have allocated to them. The client is also allowed to upload additional files as need arises to facilitate the writer in getting the picture of their expectations. Premium Quality Essay ensures that the client understands where his/her paper is headed.
How do you guarantee the confidentiality of my personal information?
Can I have a direct contact with writers in the process of working?
Yes! It is practice to have clients contact writers instantly. PQE guarantees that you will have contact with writers and make clarification and upload additional papers. Our writers are professional who will engage clients strictly on matters relating to their work.
How do I request for a revision if I am not satisfied with my work?
PQE promises Unlimited Revisions within the revision period free of charge. However, you will be expected to make formal requests for revision. This request should be based on the fact that they writers have not followed the instructions that you have provided. If, after revision, the work does not meet the standards that you have set, then you are allowed to request for a refund in line with our refund policy. Refund will be done once we are convinced that our writers did not follow the instructions that you have provided.
NB: Requesting for revision is limited to the revision period which is 14-days for orders less than 20 pages and 30-days for paper longer than 20 pages.
What academic writing standards do you adhere to or can I specify the format?
In most of our papers, our standard format is double-spaced, 12 point, Times New Roman font, one-margins all round. However, our writers are flexible to following the specific instructions that you have provided. All the specification should be set out when filling out the order form. Our writers will adhere to the format that you have specified in the order paper.
Are there any discounts for using your services?
Absolutely! We have a comprehensive and progressive discount policy for all categories of our clientele. Our return clients will be given discount for their papers after meeting the threshold set out in our discount policy. Based on the number of orders that we have successfully completed for you, we will rewards you with occasional and permanent discount for subsequent papers. Our new customers will also be given discounts offers for different categories of assignments. Always be alert to take advantage of promotional discounts.
Do you have money back guarantees?
At PQE we take responsibility of our inadequacies and will refund any money you have paid for an order that did not meet your expectation. Our refund policy guaranteed the return of 70% of paid orders when they have already been completed. However, 100% is refunded if the order had not been allocated to any writer or when the client has paid twice for the same paper.